Synturf warrants that for ten (10) years from the date of synthetic turf installation, the turf, when installed and maintained as recommended by the yarn & turf manufacturer, will retain at least 50% of its pile fiber. If any area or portion of the turf substantially changes, as distinguished from a change in texture, or if pile heights decrease 50% or more within ten years after its initial installation, Synturf will have all such areas or portions replaced with new turf of equivalent quality, including installation costs.

Synturf also warrants that at the time of the initial turf installation, the synthetic turf will be free of manufacturing defects. Slight color changes will occur over the lifetime of this turf / carpet and is not considered an issue or basis for claim. All labor costs involved with the removal of the affected turf / carpet and reinstallation of the replacement carpet will be the responsibility of Synturf.

Synturf also warranties full installation including base preparation, shifting of base, settling of base and all seamed and trimmed areas for turf and any stone work. If any repair is needed, all costs will be covered by Synturf.

Please note there is a 25% restocking fee on any cancellations.